The Next In-Demand Job Title: Head Of The Future Of Work
When the C-suite has a new management priority, a new job title often follows. This article in Forbes – kindly sent to me by Cameron at Neon – is an interesting take on how senior role job titles are emerging to reflect the need of businesses to take remote working and future…
Client Feedback and Gauging your NPS Score as a Service Business
Just do it. I recommend client surveys to all my clients. Invariably, it’s hugely valuable, surfacing things that you knew but could do with corroborating, and throwing up interesting feedback that you might not have anticipated. It also shows your clients that you value their opinion and their custom, and…