How to change someone’s mind in 10 steps
David McRaney’s book, ‘How Minds Change’ is an insightful read. When I pre-ordered it, I was sent a PDF which had some interesting stories and a ‘Persuasion Quick Sheet’ outlining how to change someone’s mind in 10 steps. Whether you manage it or not using this process is – in…
Great Employees Don’t Complain – They Walk Away
A short but very important article from Ian Daley with three simple, actionable ways to keep your star employees from walking away. — As a new manager, who comes to mind when you think of a great employee? In most cases it only takes a second or two to answer that…
I want a pay rise. How would you react if a team member asked for more money?
There’s not a single one of us who isn’t feeling the pinch to some extent at the moment. Cost of living is at an all time high, fuel price hikes and the price cap looming on October 1st all point towards the likelihood that there’s number of your team who…