Watch: The power of process for agencies with Cat Navarro

Cat Navarro is the guru of process and COO of flown.com. I was lucky enough to speak to her about how agencies can use process to accelerate and streamline their workflows, the importance of great process and some excellent examples on how to break down and tackle process work. Why…

The Truth About Happiness

Happiness is a myth — at least if you look at it the way most people do. Most people see happiness as something they can have under certain conditions, for example: Having lots of friends Living in a beautiful place Getting recognized for accomplishments Whatever they’re chasing, they’re constantly running…

Boo! Evil! A very British culture war. Which of the seven types are you?

You can tell if a culture war is present by doing a quick test. Is anyone listening, or are they screaming? Does anyone want a solution? Culture war. It’s something that’s entertaining if you like your politics bloody, unserious and superficial, for it does not involve the desire to convince. …

Creating a perfect productivity system using pen & paper

Anyone who has had the pleasure of seeing my face (and the backdrop of books behind it) on a BlueJeans call will testify to my love of books. I’m often unapologetically thrusting new reads or interesting articles toward my computer camera or posting out books to those I think will…

Perspective: View of the World from 9th Avenue

This New Yorker cover, a 1976 illustration by Saul Steinberg that served as the cover of the March 29, 1976, edition of The New Yorker presents the view from Manhattan of the rest of the world showing Manhattan as the centre of the world. Described as a tongue-in-cheek view of the…

How to make feedback your superpower (and a mini challenge)

I’ve been listening to the Beyond Busy podcast, hosted by Graham Allcott. If you haven’t delved into it yet, I’d really recommend it. An episode I listened to recently struck a chord, and I think it’s something worth considering for all agency leaders and founders. The topic? Giving regular, effective…

Just how biased really are you? Take these Harvard tests to find out

Be aware of the analogy around unconscious bias; Just because you know about it, doesn’t mean you are free from it. A really interesting and free way to check how biased you are is to take the Harvard Implicit Association Tests.  The Implicit Association Test (IAT) measures attitudes and beliefs…