This post came about following a conversation with a client of mine who was frustrated that his team were not as enthused as he would like on the usual Monday call. After some discussion, it became obvious that whilst the format of the Monday meeting had been set up (some
If a member of your team came to you and asked for a pay rise, what would your initial reaction be? Would you be happy they felt they could discuss options with you? Would you be open to a discussion about the possibility of more money? Or would you –
I wanted to share this video – a TED Talk from Emergency Room Doctor Darria Long – that will make you rethink the way you behave about prioritisation and stress forevermore. So often I find myself speaking with ’crazy busy’ (and stressed) clients about how to use triage as
I try to apply all my articles to common problems you might be facing as business leaders. When my client mentioned recently that a recent promotion for a (remote working) team member wasn’t having the impact he had initially hoped or envisaged (taking charge, leading projects, freeing up my clients’
‘It’s not you, it’s me’… or, actually, is it me? Virtual recruiting is yet another challenge business leaders have faced during the pandemic. Whilst digital delivery has been the prepotent media headline of choice, hiring and onboarding talent remotely has been equally disrupted by the past year’s events. Figures from
We spoke to George Owen, Founder of ITCH – an agency that creates compelling stories through film, animation and photography – to discover his tips for creating impactful videos and presentations when you’re working from home or unable to get into a studio. Be gone mundane talking heads. Whether you’re
A recent post from Robin Skidmore of Journey Further on LinkedIn got me to thinking about meetings. His post, which talked about how meetings kill productivity and meetings on Zoom kill morale was an interesting thought. True? Not true? His follow up point on how his own team had chosen
I’ve always been an advocate for speaking to your clients, and at the end of 2020, I took my own advice and conducted some of my own interviews with my handful of etc clients. The responses were insightful, humbling and gave me real clarity about understanding where my value lies
There are plenty of stats out there to support the woefully obvious observation that onboarding is incredibly important for teaching and keeping the best people, but much of the process often relies on how much information a new employee can retain in the shortest period of time before they’re left
A recent conversation with a client got me to thinking just how important and valuable it is to ‘just ask’ rather than speculate when it comes to client requirements. In summary: A client dropped me a Slack message over the weekend. His agency have landed a new client and they
