A manager asks a team member to prepare a presentation. The draft falls short of what’s needed, so the manager expresses her disappointment and offers feedback via email, then waits for her colleague’s second try. The next iteration still misses the mark; the manager, pressed for time and concerned that
Struggling to work well with certain colleagues? Find yourself having the same issues time and again despite promises to change? If you identify yourself or a team member from the scenario below, then hopefully I have a few ideas which might make you reframe your approach and have more clear
Before anyone hunts me down or goes all keyboard warrior, I’m caveating this video and article by saying that I’m not anti-remote working, in fact I’d say that flexibility is one of the greatest things to come out of the pandemic. Nevertheless, I’m having regular feedback from clients and friends
First, in the spirit of togetherness, I’d like to simply say that it’s not just you that struggles with hiring senior people into your team. Almost every business leader I’ve worked with has, at one point or another, decided that the ‘time is now’ to bring in a new senior
As a team leader, it’s easy to assume that all people working together on a project should be treated and managed similarly. But the reality is that full-time employees (FTEs) and contractors have different motivations, expectations, and backgrounds. Putting together the best talent to create an incredible workforce would appear
Cat Navarro is the guru of process and COO of flown.com. I was lucky enough to speak to her about how agencies can use process to accelerate and streamline their workflows, the importance of great process and some excellent examples on how to break down and tackle process work. Why
I’ve been listening to the Beyond Busy podcast, hosted by Graham Allcott. If you haven’t delved into it yet, I’d really recommend it. An episode I listened to recently struck a chord, and I think it’s something worth considering for all agency leaders and founders. The topic? Giving regular, effective
This post came about following a conversation with a client of mine who was frustrated that his team were not as enthused as he would like on the usual Monday call. After some discussion, it became obvious that whilst the format of the Monday meeting had been set up (some
If a member of your team came to you and asked for a pay rise, what would your initial reaction be? Would you be happy they felt they could discuss options with you? Would you be open to a discussion about the possibility of more money? Or would you –
I wanted to share this video – a TED Talk from Emergency Room Doctor Darria Long – that will make you rethink the way you behave about prioritisation and stress forevermore. So often I find myself speaking with ’crazy busy’ (and stressed) clients about how to use triage as
