I try to apply all my articles to common problems you might be facing as business leaders. When my client mentioned recently that a recent promotion for a (remote working) team member wasn’t having the impact he had initially hoped or envisaged (taking charge, leading projects, freeing up my clients’
A recent post from Robin Skidmore of Journey Further on LinkedIn got me to thinking about meetings. His post, which talked about how meetings kill productivity and meetings on Zoom kill morale was an interesting thought. True? Not true? His follow up point on how his own team had chosen
I’ve always been an advocate for speaking to your clients, and at the end of 2020, I took my own advice and conducted some of my own interviews with my handful of etc clients. The responses were insightful, humbling and gave me real clarity about understanding where my value lies
There are plenty of stats out there to support the woefully obvious observation that onboarding is incredibly important for teaching and keeping the best people, but much of the process often relies on how much information a new employee can retain in the shortest period of time before they’re left
A recent conversation with a client got me to thinking just how important and valuable it is to ‘just ask’ rather than speculate when it comes to client requirements. In summary: A client dropped me a Slack message over the weekend. His agency have landed a new client and they
As remote working is set to remain commonplace even after the Covid-19 pandemic subsides, rules around engagement and support of employees will need to be re evaluated. Face-to-face meetings and their associated body language, can often help leaders to find out more about their team, but timed Zoom meetings and
You may have heard the famous “two pizza rule” saying from Amazon CEO Jeff Bezos —if a team can’t be fed by two pizzas, that team is too big. I began thinking a little more about this recently after stumbling across the below diagram on LinkedIn – an illustration often
This is a postcard I produced for our team at agenda21 about 5 years ago. I found it in a box of old papers last year. When we were working on our values, I wanted everyone to start challenging their own attitudes about work and the way we behave. I
When Brian Norgard, Entrepreneur and Ex-CPO of Tinder tweeted ‘The most expensive way to pay for anything is with time’ the response was far-reaching. 896 retweets, over 3,000 likes and a barrage of comments. Perhaps it was the very fact the statement was left so open for interpretation that made
Building rapport, reading the ‘Zoom’ room and cutting through noise. Some of the most difficult tasks you face when selling virtually. Believe me when I say that you are far from alone in struggles to develop meaningful relationships and rapport within the nuances of a virtual world. I’ve put together
