Category: Organisations


Stopping negative talk about clients

All people-based businesses exist to solve challenges for their clients. These challenges can be the source of great joy, they allow us to explore the evolving problems our clients have, they keep us curious and they ultimately enable us to use our skills to bring brilliant solutions to those we

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The power of joy.

Recommended to me by Paul Levy (thank you Paul) this article from Arianna Huffington on joy is an uplifting and thought-provoking read. For leaders in people-based businesses, joy is an essential building block and a force multiplier that allows teams and companies to set ambitious goals and meet them without

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There is no single culture. 

“A company does not have on culture, it has as many cultures as it does teams.” A brilliantly insightful and true observation from career expert, Marcus Buckingham, and something I’ve been ruminating on for a week or so now, ever since listening to the Diary of a CEO Podcast, during

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22 constructive feedback techniques for managers

Office Vibe , a software I’ve previously used and sometimes recommend for staff sentiment tracking, are producing some great content right now. A recent article summarising 22 Constructive feedback examples & tips for managers was a useful and easy read. You can read the full article, here, but I’ve summarised

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How to set targets for your team

I had a great question recently from a client, he wanted my view on how to set targets for his teams. For context, his business is currently growing – both in terms of welcoming new starters and promoting existing team members into roles with more responsibility. The question came up

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Communicating the horizon. 

Horizon gazing is a key part of the leadership team’s job in business. Future planning and looking beyond the everyday is essential to making progress. And yet the challenge is for those who are not part of the horizon gazing gang. The team members who are working in the business

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