ETC Playbook


Record your problems.

OK, so I’m likely to use the Apple users at this point, but nevertheless this little tip (I’m refusing to coin ‘life hack’) is too good not to share. Steps Recorder (called Problems Steps Recorder in Windows 7), is a program that helps you troubleshoot a problem on your device

Gossip. The toxic culture killer you’re likely contributing to.

Ask some one if they’re a gossip and you’re likely to receive a short, sharp burst of outrage and indignation, “Well of course I don’t gossip”. But as this article in Harvard Business Review points out, “ask them whether they have ever participated in a “confirmation expedition” — whereby they

Lists that aren’t lists

I’ve always loved lists. Long, detailed lists for everything. It’s this obvious love of lists that has drawn my attention to the sometimes-problematic nature of them. I’ve been working with my coach on my need for lists and the impact they have on me. At one level they are incredibly

Watch: Spotify Engineering Culture

A cool video outlining Spotify’s approach to engineering culture. You can see the full transcript here, but I’ve dropped some key points from the video below: Agile > Scrum When our first music player was launched in 2008, we were pretty much a Scrum company. Scrum is a well established

Don’t democratise your business. Here’s why…

It’s very tempting to over democratise your business. But the truth is that in some instances, your (admirable) desire to empower your teams and involve them in every decision within the business can lead to your decision making lacking in precision and direction. Let me be clear that I’m challenging

Get involved: Reverse Advent Calendar

This year I’m once again joining the #foodbankadvent with a very worthy idea adapted from a conversation I had with Josh Butten at Boosst last year. Starting on the 1st December, I’ll be going about making a reverse advent calendar. The very simple premise is that every day in December

I WANT TO BE THE FIRST TO KNOW ABOUT UPDATES