When they’re not rinsing me for my choice of football team, I spend a lot of time in deep conversations with my clients. I’ve come to appreciate just how much ground we cover in a single hour. When you’re in the moment, you’re actively listening, problem-solving, and offering guidance—there’s no
I was introduced to the brilliantly named Midwit Meme while listening to Chris Williamson’s Modern Wisdom podcast. Since then, I’ve had so much fun with it—it’s one of those memes that’s both a great share and actually worth a thought or two. If you haven’t seen it, the Midwit Meme is a play
When I first came across the Gapology framework, it immediately struck me as something every leader should learn. Why? Because it flips the script: instead of focusing on employee shortcomings, it forces leaders to look in the mirror. Gapology, developed by Mark Thienes, Brian Brockhoff, and Jonathan Brookins, is a
“Be the best at everything that requires no talent.” – Paul O’Connell Recently I had the privilege of being at Twickenham (thanks Josh), soaking up the drama of England’s last-minute victory against France at the Allianz Stadium. Elliot Daly’s converted try secured a 26-25 win in the dying seconds, sending
Lost for words? Struggling to keep up with regular LinkedIn posts? Whether it’s finding fresh ideas or knowing what actually resonates with your audience, keeping up the momentum can feel like a chore. To help, I’ve created this little download, packed with ready-to-use post templates designed to spark inspiration, get
Over-servicing is a long-standing challenge for agencies, but Artificial Intelligence (AI) offers modern solutions to tackle this pervasive issue. By integrating AI tools into daily operations, agency leaders can better track, prevent, and eliminate over-servicing, freeing up resources for strategic initiatives. Here are some practical ways AI can help agencies
