Profit is not a dirty word – how agencies price

I listened to a recent webinar with Peter Czapp, co-founder of The Wow Company, twice. First with the usual open interest I have when exploring topics I know will be useful to my own clients, and then with much frantic scribbling and space bar bashing (pause, play, pause, play) in…
3 Ideas to Encouraging Collaboration and Tackle Isolation within Remote Teams

As the pandemic marches on, managers need to help their remote employees battle feelings of isolation. Not only that, the transition from instant to asynchronous communication (where you don’t expect an immediate response) is a huge hurdle for a lot of teams going remote – especially for those who have…
None-formulaic agency culture, Hard baked, not half baked.
This post came about through a recent discussion with a CEO client of mine who was having difficulty with his client services team. His reflections were that he wanted them to connect with clients on more than just the day-to-day work basis. He, quite rightly, wanted to build a closer,…
Be more Seb. What a dancing toll booth operator can teach you about value

This little gem of a video was brought to my attention by Cameron Colquhoun, Chief Executive at Neon Century Intelligence. If you can get past the less than 4k video quality (who knew we’d come so far since 2011?) Then this video still has a wonderful moral to it. In short, be…