Home » Case Studies » Leaders facing burnout » Navigating group pressure with resilience
A senior agency leader within a network-owned agency had led a period of solid growth but was now under increasing pressure from above. Internally, decision-making had stalled as the CEO began delegating too much without offering direction. Confidence slipped, both personally and across the leadership team, creating a damaging loop of ambiguity and inaction. Morale and momentum suffered as a result.
Andy worked directly with the CEO to unpack what was driving the behaviour – drawing on emotional overdraft principles to understand the stress patterns and triggers. They built practical strategies to rebuild confidence, assertiveness and leadership visibility. Together, they reset expectations with the leadership team, re-established decision-making rhythms, and refocused priorities in line with strategic goals.
The CEO reclaimed their authority and clarity, re-energising both themselves and the business. Tough decisions were made where necessary, the team became more focused, and the business returned to a more resilient, confident posture. Leadership became visible again – and the ripple effect transformed the company’s pace and impact.