Managing a breakdown in trust
Challenge
Two equal shareholders had been in business together for years, but their goals had diverged. Communication had deteriorated, and their working relationship had begun to affect the wider team. Each wanted something different for the business, but neither felt able to initiate change.
Andy’s Intervention
Andy worked with both founders to create space for honest reflection and facilitated a process to agree a structured shareholder buyout. He helped navigate the financial, legal and emotional considerations, ensuring both founders felt heard and respected throughout.
Impact
One founder exited the business, while the other took full control and set a clear strategic direction. The business regained alignment, internal tension eased, and the departing shareholder moved on positively. A potentially damaging conflict was avoided.