The Podcast Report – trends and information
Podcasts have changed the way we consume information in a mind-boggling way. There has been a 110% increase in podcast shows YoY (The Podcast Index, 2022 vs April 2021) and we’re set for 300,000 years-worth of listening in 2022 (Simplecast Internal Analytics 2021, based on 3.5M downloads). In terms of spend, according…
Why good employees leave and what you can do to keep them
I’ve had an impossibly large number of conversations over the years with leaders in people-based businesses who are shocked when a resignation from a member of their team is dropped on their desk. This useful article over on OfficeVibe is a worthwhile read. It covers: Signs and symptoms: How to…
Non-Billable Client Work (and a secret bonus)
I came to write this article after discussing billable hours and utilisation with a client. Key to profitability is to reduce non-billable time spent on a client – over-servicing, over-delivering, poor scoping etc. My client got on board and started scrutinising the reasons for non-billable time – and he discovered…
The Impossibilities of the Circular Economy
Separating Aspirations from Reality. We don’t need a circular economy, we need to reduce resource requirements through efficiency. A stimulating cartoon and worth the time to read. You can see the full cartoon, here.
Don’t Just Tell Employees Changes Are Coming — Explain Why
I really wanted to share the below article from Harvard Business Review as a follow up form the ‘horizon’ piece I wrote a short time ago. The entire premise was to underline the importance of communicating the horizon to your teams – ensuring that you bring them along for the…
The number one reason you’re missing out on profit.
Service level agreements, scopes of work, contracts… three terms we hear a lot about in business. I was going to start out this article defining them – they’re frequently used interchangeably despite the fact they have different definitions. But on reflection, the definitions of these terms aren’t really what’s important…
Do the plan (a TikTok video)
@DigitallyBaffled nailing the plan mind circle. How about making a plan about how to execute the plan? Planning the plan plan. Enjoy! Andy.
The stories you currently tell yourself might not be the stories that help you grow.
What if instead of: “I can’t do that” It becomes: “How can I do this in a way that works for me?” The stories you currently tell yourself might not be the stories that help you grow. What are you currently stuck on and how can you change it to…
‘The office is now on teams’ – acceptance of hybrid working and the implication on those who manage by exception
‘I told her, the office is now on teams – and so she needs to be really present on there to manage her team well.’ The above came from one of my usual weekly coaching sessions with a client. Whilst at first it might not seem particularly revelatory, there’s actually…
The importance of psychological safety and how it links to performance accountability (diagram)
I’m frequently waxing lyrical about the importance of psychological safety in teams to encourage openness and trust, so I really resonated with this LinkedIn post from HR Leader David McLean. David’s post speaks to the extra steps leaders need to take to make themselves aware of different perceptions of psychological…