How do you really ‘recruit for attitude’? Some practical advice…

After a couple of weak hires, I advised one of my clients to really focus in on ‘hiring for attitude’ – whilst waving my arms about to illustrate the levels of relative importance… attitude first (waves hands up here), then skills (a bit further down) and finally experience (at the…

The uncomfortable space. Don’t rush to answer the question.

I loved this article ‘Reflections’ from Richard Merrick – which explores the idea that the challenge is creating the space for the questions to emerge of their own accord, rather than forcing them to the surface. “The best way to find out things, if you come to think of it,…

Prioritising profitability. Don’t grow for growth’s sake. 

A discussion with a business leader recently motivated me to write this article around vanity growth. I hope it helps you to figure out what you can do to make sure profit – rather than revenue – becomes a mission for business growth.  You’ve all likely heard the term ‘Revenue…

22 constructive feedback techniques for managers

Office Vibe , a software I’ve previously used and sometimes recommend for staff sentiment tracking, are producing some great content right now. A recent article summarising 22 Constructive feedback examples & tips for managers was a useful and easy read. You can read the full article, here, but I’ve summarised…

Every manager is one of these four types – which are you?

Some interesting findings from Gartner about the most effective manager types. When Gartner studied manager effectiveness before the pandemic, they identified Connector Managers as the clear winners in building high-performing employees. They’ve now confirmed this manager type still outperforms — even in today’s stressful, disrupted times. You can see the four manger…

Start, stop, continue. An openness and feedback exercise. 

Start, stop continue is as simple as it is adaptable, and a great exercise for leaders to use in meetings to help gather useful feedback from teams. It’s a great leadership tool too, as it helps to get buy in, and show you’re listening to your teams.  Here’s how start,…