Be more Seb. What a dancing toll booth operator can teach you about value

This little gem of a video was brought to my attention by Cameron Colquhoun, Chief Executive at Neon Century Intelligence. If you can get past the less than 4k video quality (who knew we’d come so far since 2011?) Then this video still has a wonderful moral to it. In short, be…
How to Managing Effectively in Uncertain Times

In response to the new wave of lockdowns, McKinsey have produced a new assessment of the best approach to manage in a crisis. It’s a long (and very interesting) read, and many of their conclusions relate to larger organisations than those who typically read my material. But I’ve spotted some…
As remote working becomes commonplace, are agencies casting their net wider for the best global talent?
Fad, farce or game changer? Is remote working turning the tables on recruitment and enabling agencies to cast a wider net to find the right talent without having to worry about location? Do agency leaders still see benefits in ‘round the corner’ recruits? We asked leaders and business owners to…
Listener or talker? A 5-minute self analysis exercise

Take a moment to ask 5-10 people whether they think you’re a listener or a talker – be clear that they can only choose one. Whatsapp them, call them or drop them an email – and then wait with bated breaths as they decide your fate. I’d suggest you contact people…
All Covid-19 adverts are the same (cue sombre piano music)

Film from YouTube creator Microsoft Sam shows striking similarities in ads from Apple to Uber. All the Covid-19 cliches in one big supercut. Have a watch:
Agency Issues – ‘If I put up my prices, my clients will leave’

I had quite the reaction to the recent pricing new business article, so much so I thought I’d dig out another chat I had with Quality of Mind authority Martin Palethorpe. We explored one of the most prominent issues for business owners, discussions with clients about pricing (in particular, the…
The fact is, you’re always negotiating (even when you think you’re not)
Real agency problems and solutions Ever found yourself wanting to charge more for a job but feeling you can’t because you’re dealing with a new client or opportunity? A client – let’s call him Adam – called me to chew over an issue. He had a new prospect, who worked…
The Importance of Quality of Mind to Enable Leaders to Shift Mindset
A couple of months ago I was delighted to sit down (albeit at our respective computers) and have an excellent discussion with Martin Palethorpe from Unbounded. Martin has spent the last five or six years focussing on working with people to teach them about the power and capabilities of their…
Watch: Agency Leaders Series – Ruth Johnson & Andy Brown on the Risks of Working From Home
I hope this discussion between myself and Ruth Johnson – consummate HR Professional and Director at INK Group – directs you towards making better informed decisions regarding your home working policies. I also hope it provides some reassurance, and allows you to assess the positive potential and the possible pitfalls…
Flexible working and distributed businesses
I chaired a meeting yesterday where eight agency leaders discussed their approach to flexible working and distributed businesses. Few had developed a very evolved model and all were responding to a change they see around them, but in often different ways. Broadly, all were looking to understand what their peers…