How to Managing Effectively in Uncertain Times

How to manage effectively in uncertain times

In response to the new wave of lockdowns, McKinsey have produced a new assessment of the best approach to manage in a crisis. It’s a long (and very interesting) read, and many of their conclusions relate to larger organisations than those who typically read my material. But I’ve spotted some…

Listener or talker? A 5-minute self analysis exercise

Take a moment to ask 5-10 people whether they think you’re a listener or a talker – be clear that they can only choose one. Whatsapp them, call them or drop them an email – and then wait with bated breaths as they decide your fate. I’d suggest you contact people…

Agency Issues – ‘If I put up my prices, my clients will leave’

I had quite the reaction to the recent pricing new business article, so much so I thought I’d dig out another chat I had with Quality of Mind authority Martin Palethorpe. We explored one of the most prominent issues for business owners, discussions with clients about pricing (in particular, the…

The Importance of Quality of Mind to Enable Leaders to Shift Mindset

A couple of months ago I was delighted to sit down (albeit at our respective computers) and have an excellent discussion with Martin Palethorpe from Unbounded. Martin has spent the last five or six years focussing on working with people to teach them about the power and capabilities of their…

Flexible working and distributed businesses

I chaired a meeting yesterday where eight agency leaders discussed their approach to flexible working and distributed businesses. Few had developed a very evolved model and all were responding to a change they see around them, but in often different ways. Broadly, all were looking to understand what their peers…