In response to the new wave of lockdowns, McKinsey have produced a new assessment of the best approach to manage in a crisis. It’s a long (and very interesting) read, and many of their conclusions relate to larger organisations than those who typically read my material. But I’ve spotted some
Fad, farce or game changer? Is remote working turning the tables on recruitment and enabling agencies to cast a wider net to find the right talent without having to worry about location? Do agency leaders still see benefits in ‘round the corner’ recruits? We asked leaders and business owners to
Take a moment to ask 5-10 people whether they think you’re a listener or a talker – be clear that they can only choose one. Whatsapp them, call them or drop them an email – and then wait with bated breaths as they decide your fate. I’d suggest you contact people
I had quite the reaction to the recent pricing new business article, so much so I thought I’d dig out another chat I had with Quality of Mind authority Martin Palethorpe. We explored one of the most prominent issues for business owners, discussions with clients about pricing (in particular, the
Real agency problems and solutions Ever found yourself wanting to charge more for a job but feeling you can’t because you’re dealing with a new client or opportunity? A client – let’s call him Adam – called me to chew over an issue. He had a new prospect, who worked
A couple of months ago I was delighted to sit down (albeit at our respective computers) and have an excellent discussion with Martin Palethorpe from Unbounded. Martin has spent the last five or six years focussing on working with people to teach them about the power and capabilities of their
I hope this discussion between myself and Ruth Johnson – consummate HR Professional and Director at INK Group – directs you towards making better informed decisions regarding your home working policies. I also hope it provides some reassurance, and allows you to assess the positive potential and the possible pitfalls
Leaders lead. Find your way to be available to anyone. Be visible and be accountable. With change comes new thinking and uncertainty. So, what feels like opportunity to you, might feel disquieting for your team. Great leaders find lots of ways to be available and accessible to everyone in their
5 ways founders need to change as leaders when their agency starts to grow. When you start a business with someone else you all tend to adopt roles. I don’t mean the tasks we pick up, I mean behavioural roles. We take on the role of “the optimistic one” or
