Category: Tools & Techniques


Get excited. Here’s how to reframe nerves…

We’ve all felt it — that rush before a big moment. The sweaty palms. The racing thoughts. The stomach doing somersaults. Whether it’s stepping on stage, pitching to a client, or having a tough conversation with your team, anxiety before performance is part of leadership life. It’s natural. It’s common. And

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Stop chasing efficiency. Aim for this instead…

The other day, I scribbled something down after a coaching session — one of those notes where you think, this might be worth a share. So, here it is… I was talking with a client about her daily habits, and she mentioned something that caught my ear. She said, “Each day,

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LinkedIn Content Ideas [free downloadable guide]

Lost for words? Struggling to keep up with regular LinkedIn posts?  Whether it’s finding fresh ideas or knowing what actually resonates with your audience, keeping up the momentum can feel like a chore. To help, I’ve created this little download, packed with ready-to-use post templates designed to spark inspiration, get

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How agencies can use AI to stop over-servicing clients [a guide]

Over-servicing is a long-standing challenge for agencies, but Artificial Intelligence (AI) offers modern solutions to tackle this pervasive issue. By integrating AI tools into daily operations, agency leaders can better track, prevent, and eliminate over-servicing, freeing up resources for strategic initiatives. Here are some practical ways AI can help agencies

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Future of Agency Landscape 2025

The agency world is shifting fast. With 70% of B2B marketers reassessing their agency partnerships, we’re at a crucial turning point. The agencies that thrive in 2025 will be the ones that adapt—embracing specialisation, AI, and outcome-based partnerships. I’ve put together a report breaking down the biggest trends shaping the

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Rekindling Connection: An Undercover Boss Approach

I’ve seen many business leaders grapple with the challenge of staying connected to their teams. It’s a common scenario: as the business expands, or during periods of rapid growth, the distance between the leadership and the front lines often increases.  This detachment can lead to a lack of understanding of

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The Value of Skip-Level Meetings and How to Leverage Them

Do you have a relationship with your manager’s manager, the ‘big boss’? For many, the answer is ‘not really’ or ‘limited’. And yet, building relationships with those higher up in your business is vital, and a skip-level meeting can be your key to unlocking numerous benefits. I think there’s tremendous

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