I’ve spoken before about the potential for referrals to be a golden ticket for agencies. That said, there are still feelings of awkwardness and appearing either desperate or pushy when it comes to asking for, or discussing, the potential for referrals. This article from The Future Factory was worth sharing
This simple step change in how you deliver information might just help you to win your next pitch. Quick question… Hands up if a decent proportion of your pitching process is (in one way or another) an exhaustive list of all the things you’re planning to do for your potential
Regardless of what we tell ourselves, we tend to price our products and services by benchmarking them against what we currently offer or have always charged. There are easy assumptions to be made on what a client ‘would think is too expensive’, or likewise, ‘too cheap’. But have you ever
I loved this cracking little idea to encourage founders to think about their business each day. Taken from the book ‘The Road Less Stupid‘, I came across it via an email from David Hieatt, Co founder of ‘Do Lectures’ and Hiut Denim (I’m a big fan of both). Why prioritise ‘thinking’
There is a remarkable power that is borne out of saying thank you. Promotions and salary increases are one thing, but as organisations face strained budgets and burned-out workforces, the time is now to thank your team, and regularly. Research shows that people don’t really ‘hear’ praise, so you need
Timesheets. Nevermind, I’ve lost you, haven’t I? Once your eyes have rolled back to the correct position from the back of your head, I really, really think I’ve got something here that’s worth your time reading, watching and listening to. Timesheets are not sexy business chat. I’ll give you that.
‘But what will I use as my alarm?’ I’ve come to realise that talking to someone about their phone usage is often like giving a swimming lesson at the bottom of the lake – anyone who needs the instruction has likely left it a little too late (I include myself
This effective meetings checklist is a simple go-to for anyone running, attending or considering attending a meeting. Distribute it to your team, print the sections applicable to you, print it out and put it on your meeting room doors, encourage your team to hold you and themselves accountable for good meeting
I read an article in Harvard Business Review recently which I thought was worth a share. As agency leaders and founders, we all want the best people. And despite the call for a ‘culture-fit first’ strategy, there are many times when a person’s talent must outweigh their potentially abrasive personality,
Take solace (if you can) that over-servicing is something pretty much every agency does. A dirty little secret if you will. Except, it’s not really a secret, more something that has become so commonplace that it often barely registers as a problem. But a problem it is. Recently, I was
