As the pandemic marches on, managers need to help their remote employees battle feelings of isolation. Not only that, the transition from instant to asynchronous communication (where you don’t expect an immediate response) is a huge hurdle for a lot of teams going remote – especially for those who have
Take a moment to ask 5-10 people whether they think you’re a listener or a talker – be clear that they can only choose one. Whatsapp them, call them or drop them an email – and then wait with bated breaths as they decide your fate. I’d suggest you contact people
I had quite the reaction to the recent pricing new business article, so much so I thought I’d dig out another chat I had with Quality of Mind authority Martin Palethorpe. We explored one of the most prominent issues for business owners, discussions with clients about pricing (in particular, the
Real agency problems and solutions Ever found yourself wanting to charge more for a job but feeling you can’t because you’re dealing with a new client or opportunity? A client – let’s call him Adam – called me to chew over an issue. He had a new prospect, who worked
A couple of months ago I was delighted to sit down (albeit at our respective computers) and have an excellent discussion with Martin Palethorpe from Unbounded. Martin has spent the last five or six years focussing on working with people to teach them about the power and capabilities of their
I chaired a meeting yesterday where eight agency leaders discussed their approach to flexible working and distributed businesses. Few had developed a very evolved model and all were responding to a change they see around them, but in often different ways. Broadly, all were looking to understand what their peers
Leaders lead. Find your way to be available to anyone. Be visible and be accountable. With change comes new thinking and uncertainty. So, what feels like opportunity to you, might feel disquieting for your team. Great leaders find lots of ways to be available and accessible to everyone in their
I spent some of Bank Holiday Monday researching branded pencils (I know how to enjoy myself!!). Prices range from 6p to around one pound, with one outlier. AllBranded.co.uk (via paid search) are offering a branded pencil for £99,999. Not only that, there is a minimum order quantity of 1000. So
Years ago, when I was still a planner, I worked with a brilliant Creative Director called Sedge… He consistently nailed the brief and produced exciting work that made my job easy. I’d share his ideas with my clients and take as much reflected glory as I could. He was also
