ETC Playbook


20 quick tips to un-average your agency’s web copy

These 20 quick tips to un-average your agency’s web copy from copywriters Treacle are exceptional and well worth considering if you are contemplating a rewrite in 2021. Agency website copy tip No.1: Front-load the benefits at the start of the sentence, then show your process for achieving it. Like this: “Drive

Why is it easier to give than to ask?

A thought from Michael Neill on why psychologically we find it easier to give than to ask. — There’s a two-part question I often ask people on sales and business building trainings: Would you find it easier to walk into a room and try and get a million dollars from

The most expensive way to pay for anything is with time

When Brian Norgard, Entrepreneur and Ex-CPO of Tinder tweeted ‘The most expensive way to pay for anything is with time’ the response was far-reaching. 896 retweets, over 3,000 likes and a barrage of comments. Perhaps it was the very fact the statement was left so open for interpretation that made

Delegation, done better. Top tips to delegate like a boss

I find myself encouraging leadership teams to increase their capacity to have an impact on their business by delegating more often. It’s easy to say but many people find it difficult to execute. The reason delegation is challenging is that often it is boiled down to a too simple boilerplate,

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