Choose a decision, don’t try to decide…
Oliver Burkeman in his book Four Thousand Weeks, nailing it again. “In his 2011 book ‘Time Warrior’, the coach Steve Chandler refers to this sort of decision-making as “choosing”, and contrasts it with “trying” to decide, or trying to figure things out. You could waste months trying to figure out…
An example of great feedback – something to latch on to
I recently left a little review for The Suffolk Latch Company, a business that makes cast iron door furniture (because great products and service really do deserve feedback). They replied a couple of days later to thank me and to ask – ever so politely – if I’d mind spreading…
WATCH: Clear Thinking™ About Other People – An Introduction
In March 2022, transformative mindset coach, Rena Loizou and I will be launching Clear Thinking™ – a series of experiential, hands-on workshops or programmes designed to dramatically improve clarity, resilience, connection, and creativity and ultimately your impact at work and in your personal life. Our first workshop, happening on March 11th, is entitled…
AI inspired music
Creating an AI programme and filling it with “the entire terms and conditions of LinkedIn, the ancient poem Beowulf, 400,000 4Chan forum posts and the teachings of Confucius” and using it to inform an album’s lyrics, song titles and artwork creation. It might sound slightly out there, but this is…
How to define company culture – a framework
Company culture can be a fuzzy and nebulous topic. Honestly, I’ve often struggled with it. It can be like juggling jelly, trying to understand what a company is really like. And yet we’re all striving to somehow create a great culture within our organisations. This belter of an exercise from…
Winning new business isn’t the problem anymore, delivering the business is.
No time to read the full article? Listen instead … — Remember when what kept us awake at night was new business? Now it seems that what keeps us awake at night is how we’re going to deliver that new business. The challenge of securing great talent to deliver work, existing…
Slack – The Jury’s Out.
Has Slack turned into an all-day meeting with no agenda? A couple of days ago, I hosted a small LinkedIn session with some business leaders to discuss their thoughts and opinions on Slack. It had come to my attention that more and more of my clients were re-evaluating their use…
Watch: how to speak up for yourself
Speaking up is hard to do, even when you know you should. Learn how to assert yourself, navigate tricky social situations and expand your personal power with sage guidance from social psychologist Adam Galinsky. — People confuse being aggressive with being assretive. Being rude with asserting. Lots of introverts can’t…
The Next In-Demand Job Title: Head Of The Future Of Work
When the C-suite has a new management priority, a new job title often follows. This article in Forbes – kindly sent to me by Cameron at Neon – is an interesting take on how senior role job titles are emerging to reflect the need of businesses to take remote working and future…
Client Feedback and Gauging your NPS Score as a Service Business
Just do it. I recommend client surveys to all my clients. Invariably, it’s hugely valuable, surfacing things that you knew but could do with corroborating, and throwing up interesting feedback that you might not have anticipated. It also shows your clients that you value their opinion and their custom, and…