Category: Culture


Stopping negative talk about clients

All people-based businesses exist to solve challenges for their clients. These challenges can be the source of great joy, they allow us to explore the evolving problems our clients have, they keep us curious and they ultimately enable us to use our skills to bring brilliant solutions to those we

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The power of joy.

Recommended to me by Paul Levy (thank you Paul) this article from Arianna Huffington on joy is an uplifting and thought-provoking read. For leaders in people-based businesses, joy is an essential building block and a force multiplier that allows teams and companies to set ambitious goals and meet them without

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There is no single culture. 

“A company does not have on culture, it has as many cultures as it does teams.” A brilliantly insightful and true observation from career expert, Marcus Buckingham, and something I’ve been ruminating on for a week or so now, ever since listening to the Diary of a CEO Podcast, during

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22 constructive feedback techniques for managers

Office Vibe , a software I’ve previously used and sometimes recommend for staff sentiment tracking, are producing some great content right now. A recent article summarising 22 Constructive feedback examples & tips for managers was a useful and easy read. You can read the full article, here, but I’ve summarised

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Reframing stress.

Something leaders frequently face is their teams coming to them and sharing feelings of stress.  But here’s the problem, stress is contagious. I came to write this article after hearing from my clients about the impact stressed employees have on them as leaders and subsequent impact on wider teams. They

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A promise (and an example of great leadership)

Sharing what I believe is a great act of leadership from Nikki Cunningham, MD at Curious. This ‘promise’, written and hand signed by Nikki, was handed out to each member of a team during a manifesto meeting exploring the future of Curious. It’s a strong statement which – I think

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How to define company culture – a framework

Company culture can be a fuzzy and nebulous topic. Honestly, I’ve often struggled with it. It can be like juggling jelly, trying to understand what a company is really like. And yet we’re all striving to somehow create a great culture within our organisations.  This belter of an exercise from

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