An introductory guide to using scenario planning for smaller businesses During a recent workshop with a client I was once again reminded of the usefulness of scenario planning. I thought it was a great time to reshare a really simple model you can use in your business to try and
An idea that came to me a couple of weeks ago after a friend pointed out a potential problem with the name of one of our LinkedIn events, ‘Slack Slavery’. He noted the sensitivities around using the word, even when it was certainly referring to being at the mercy of
I recently left a little review for The Suffolk Latch Company, a business that makes cast iron door furniture (because great products and service really do deserve feedback). They replied a couple of days later to thank me and to ask – ever so politely – if I’d mind spreading
Company culture can be a fuzzy and nebulous topic. Honestly, I’ve often struggled with it. It can be like juggling jelly, trying to understand what a company is really like. And yet we’re all striving to somehow create a great culture within our organisations. This belter of an exercise from
No time to read the full article? Listen instead … — Remember when what kept us awake at night was new business? Now it seems that what keeps us awake at night is how we’re going to deliver that new business. The challenge of securing great talent to deliver work, existing
Has Slack turned into an all-day meeting with no agenda? A couple of days ago, I hosted a small LinkedIn session with some business leaders to discuss their thoughts and opinions on Slack. It had come to my attention that more and more of my clients were re-evaluating their use
Speaking up is hard to do, even when you know you should. Learn how to assert yourself, navigate tricky social situations and expand your personal power with sage guidance from social psychologist Adam Galinsky. — People confuse being aggressive with being assretive. Being rude with asserting. Lots of introverts can’t
Just do it. I recommend client surveys to all my clients. Invariably, it’s hugely valuable, surfacing things that you knew but could do with corroborating, and throwing up interesting feedback that you might not have anticipated. It also shows your clients that you value their opinion and their custom, and
A common theme both when I ran agencies and when speaking to my current clients is when a contact enthusiastically says ‘I’ll happily recommend you’ or words to that effect. Weeks and months then pass by and no further introductions are made. Too much time has passed to bring it
Would it be Christmas without a ‘best of’? For the last 12 months, I’ve demolished countless articles and books, I’ve saved them, added them to Trello boards, analysed and drafted (and then re drafted) at least three articles a week for my weekly Rambling On email. Conversations and ideas have
