ETC Playbook


Tips for onboarding managers

A really interesting idea from David Welling, Professor at Cranfield and (lucky for me) my mentor. If you’re in the process of hiring managers then these tips are well worth your time. Just thought I would share my top tip for ‘on boarding’ people into management positions… Start date If

“I’ve got it” an accountability exercise 

It’s common for me to hear that leaders are struggling to hold their teams accountable. A discussion with one of my clients a few weeks ago went something like this: “People agree to do things and then just don’t do it. We might agree to something in the meeting and

Stop making your best people manage other people.

Someone in your team is incredibly talented at what they do. They have experience. They have passion. They have a wealth of knowledge about their subject matter. You know they are valuable to your company (after all, it’s their knowledge that keeps winning you new business and is inspiring teams).

Proximity Bias. Are you favouring those in the office?

Proximity bias — the idea that employees with close proximity to their leaders are seen as better workers — will penalise women, people of colour and working parents the most, as these groups are spending less time in the office than their peers. I spotted this on a LinkedIn news

Process is an enabler, not a limiter.

I loved the below post from Ian Harris (founder of the brilliant Agency Hackers network). As a real lover of process, it really stood out for me, highlighting that process really is an enabler, not a limiter. In light of the above – and as I continue my quest to

Zoom 101 – What to do if there’s a no-show at your meeting

I work with founders of growing businesses, which could also be explained as saying ‘I work with a lot of very busy people’. Despite many board meetings now going ahead in person (hurrah!), I also spend a lot of time during the week on Zoom calls.  It’s inevitable that sometimes

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