A revelatory conversation with a client this week (who also okayed this post) led me to record this short video on being your authentic self. We were discussing the restorative power of the Christmas break, and how he had become incredibly creative during the time ‘off” – writing children’s stories no less. The conversation progressed…
This is a postcard I produced for our team at agenda21 about 5 years ago. I found it in a box of old papers last year. When we were working on our values, I wanted everyone to start challenging their own attitudes about work and the way we behave. I had a version of the…
These 20 quick tips to un-average your agency’s web copy from copywriters Treacle are exceptional and well worth considering if you are contemplating a rewrite in 2021. Agency website copy tip No.1: Front-load the benefits at the start of the sentence, then show your process for achieving it. Like this: “Drive more website conversions with our…
Trust is the foundation for everything we do. But what do we do when it’s broken? In an eye-opening TED talk, Harvard Business School professor Frances Frei gives a crash course in trust: how to build it, maintain it and rebuild it — something she worked on during a recent stint at Uber. “If we…
A thought from Michael Neill on why psychologically we find it easier to give than to ask. — There’s a two-part question I often ask people on sales and business building trainings: Would you find it easier to walk into a room and try and get a million dollars from the people in the room…
When Brian Norgard, Entrepreneur and Ex-CPO of Tinder tweeted ‘The most expensive way to pay for anything is with time’ the response was far-reaching. 896 retweets, over 3,000 likes and a barrage of comments. Perhaps it was the very fact the statement was left so open for interpretation that made the provoking counterresponses all the…
I find myself encouraging leadership teams to increase their capacity to have an impact on their business by delegating more often. It’s easy to say but many people find it difficult to execute. The reason delegation is challenging is that often it is boiled down to a too simple boilerplate, ‘delegate and elevate’. But without…
It has been funny (*insert your own adjective*) old year. When it came to client gifts I wanted to send something that considered the – frankly bizarre – last 12 months, but also put some focus on the future. No pressure then. On contemplation, I had a number of options for the etc 2020 Christmas…
A lovely story from the Founder of Huit Denim, David Hieatt. As a kid, my dad told me about the companies he had worked for as an electrician in the Merchant Navy. There was only one he loved. He told me stories about them that made them stand out. Like after a long flight, they…
The response to a recent post on Linkedin about the use of Calendly (a diary management app) was significantly more heated than I had expected. Is it the best and most effective way to manage our time, or will clients see it as just plain rude? Some really great thoughts to consider below (plus a…